Terms of service

OVERVIEW
Welcome to eTruck Parts (“Company”, “we”, “us”, or “our”). We operate the website https://www.etruck.parts (the “Site”), along with all related services, tools, and products (collectively, the “Services”).

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”), as well as our Privacy Policy [LINK]. If you do not agree, you may not use our Services.

Our store is powered by Shopify, which enables us to provide secure e-commerce functionality.

SECTION 1 – ELIGIBILITY & ACCOUNT

You must be at least the age of majority in your jurisdiction to use our Services. If you are using our Services on behalf of a business, you represent that you have authority to bind that business.

You agree to provide accurate and complete information when placing orders or creating an account. You are responsible for maintaining the confidentiality of your account and all activities under it.

SECTION 2 – PRODUCTS & COMPATIBILITY

eTruck Parts specializes in aftermarket and replacement parts for trucks and commercial vehicles.

  • Product images and descriptions are for reference only

  • Fitment and compatibility may vary depending on vehicle specifications

  • It is your responsibility to verify compatibility before purchase

We are not responsible for damages resulting from incorrect installation, misuse, or improper product selection.

We reserve the right to modify or discontinue products at any time without notice.

SECTION 3 – ORDERS & ACCEPTANCE

All orders placed are subject to acceptance.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities

  • Cancel orders due to pricing errors or suspected fraud

Orders are only confirmed after payment is processed and you receive a confirmation email.

SECTION 4 – PRICING & PAYMENT

All prices are listed in USD unless otherwise stated.

Prices do not include:

  • Taxes

  • Shipping fees

  • Duties or import charges

You agree that:

  • Payment information is accurate

  • You are authorized to use the payment method

  • You will pay all charges incurred

We reserve the right to update pricing at any time.

SECTION 5 – SHIPPING & DELIVERY

Shipping times are estimates only and not guaranteed.

We are not responsible for delays caused by:

  • Carriers

  • Customs clearance

  • Weather or force majeure events

Risk of loss transfers to you once the order is handed to the carrier.

Customers are responsible for:

  • Providing correct shipping addresses

  • Any additional customs or import fees

SECTION 6 – RETURNS & REFUNDS

Returns and exchanges are governed by our Refund Policy .

Important conditions:

  • Items must be unused and in original condition

  • Some parts may be non-returnable (e.g., electrical components)

  • Return shipping costs may be the responsibility of the customer

We reserve the right to deny returns that do not meet our policy.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this Site—including logos, images, product data, and design—is the property of eTruck Parts or its licensors.

You may not:

  • Copy, reproduce, or distribute content

  • Use our branding without permission

All rights are reserved.

SECTION 8 – THIRD-PARTY SERVICES

We may provide access to third-party tools or services.

These are provided “as is” and we are not responsible for:

  • Their performance

  • Their terms or policies

Use them at your own risk.

SECTION 9 – SHOPIFY PLATFORM

Our store is hosted by Shopify. All transactions are between you and eTruck Parts.

Shopify is not responsible for:

  • Product quality

  • Shipping issues

  • Customer disputes

SECTION 10 – PRIVACY

Your use of our Services is also governed by our Privacy Policy .

Information may be processed by Shopify and third-party partners to fulfill orders and improve services.

SECTION 11 – USER SUBMISSIONS

Any feedback, reviews, or submissions you provide may be used by us without restriction.

You agree that your submissions:

  • Do not violate any laws

  • Do not infringe third-party rights

  • Are truthful and not misleading

SECTION 12 – ERRORS & OMISSIONS

We reserve the right to correct:

  • Pricing errors

  • Product descriptions

  • Availability issues

We may cancel orders if inaccuracies occur.

SECTION 13 – PROHIBITED USES

You may not use the Site:

  • For illegal purposes

  • To violate laws or regulations

  • To distribute malware or spam

  • To interfere with site security

Violation may result in termination of access.

SECTION 14 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available.”

We do not guarantee:

  • Uninterrupted service

  • Error-free operation

  • That products will meet all expectations

SECTION 15 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, eTruck Parts shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business

  • Installation-related damages

  • Vehicle damage due to improper use

SECTION 16 – INDEMNIFICATION

You agree to indemnify and hold harmless eTruck Parts from any claims arising from:

  • Your use of the Services

  • Violation of these Terms

  • Improper installation or use of products

SECTION 17 – TERMINATION

We may terminate or suspend access at any time for violation of these Terms.

SECTION 18 – GOVERNING LAW

These Terms are governed by the laws of the State of California, United States.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Site constitutes acceptance of changes.

SECTION 20 – CONTACT INFORMATION

eTruck Parts
Email: sales@etruck.parts
Website: https://www.etruck.parts